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Upcoming Changes to Statuspage API Keys – Action Required by May 15, 2026
To enhance security and better protect our customers from potential vulnerabilities, we’re making changes to how Statuspage API keys work. These changes are being introduced to ensure the security of API tokens used to access Statuspage. We also sent email communications about these changes to Statuspage admins in January…
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Mitigation steps for statuspage.io domain ISP Issues in Brazil
Issue: Some StatusPage customers in Brazil are experiencing DNS_PROBE_FINISHED_NXDOMAIN errors when accessing *.statuspage.io domains with certain ISPs. If you are observing the page not found error in the Brazil region, please follow the respective steps as per your Operating System: Steps to follow for Windows 10/11: 1.…
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Change to Skip Confirmation Notification option in Statuspage
Hi Statuspage Community, On February 1, 2024, Google launched a series of new email protection requirements. Because of those requirements, we were forced to make changes concerning the bulk upload of email IDs for subscribers in Statuspage - specifically, the ability to “Skip Notification Confirmation” for newly added…
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Announcing new Statuspage integrations!
Hi Statuspage Community! We are excited to share two new Statuspage integrations now available for use! NEW: Statuspage - Jira Service Management Cloud Integration You can now create and link Statuspage incidents right in Jira Service Management! Save time by notifying customers and employees of incidents and downtime and…
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Update to setting up Microsoft Teams connection to Statuspage
Hi Statuspage Community, Microsoft recently announced they were retiring the existing Office 365 connectors within Microsoft Teams, impacting the Microsoft Teams integration and notifications with Statuspage. As a result, current webhook URLs will only be available for use until January 31, 2025. * For page subscribers:…
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Upcoming changes to enforce pagination for Statuspage's authenticated REST API
Statuspage is making important performance-based changes to the authenticated REST API by enforcing pagination for a specific set of endpoints. If you have an existing integration with our REST API, you may need to make changes to your REST API calls to accommodate these changes, so please read on to understand the…
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Swapping Your Existing Custom Domain in Statuspage
Sometimes you may want to swap your custom domains. This can happen if your company merges with another or your company rebrands. These changes help ensure consistency in your online presence and can support your company's evolving image and goals. In order to swap your custom domain and avoid any downtime, both of your…
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How to Choose the Perfect Statuspage Plan for Your Business
Step 1: Understand Statuspage Atlassian Statuspage is a tool for keeping users informed about outages, updates, and maintenance, enhancing transparency and trust. Step 2: Visit the Pricing Page Check the Statuspage Pricing Page for an overview of plans, features, and pricing. Step 3: Evaluate Your Needs Consider: *…
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Statuspage SSO with Microsoft Entra(Azure AD)
This article goes over how to setup SSO with Microsoft Entra for Audiance-specific pages Instructions Add StatusPage from the gallery To configure the integration of StatusPage into Microsoft Entra, you need to add StatusPage from the gallery to your list of managed SaaS apps. * Sign in to the Azure portal using either a…
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Subscribing or Unsubscribing to Statuspage Updates via Phone Number
Statuspage provides the option to receive notifications for incidents and maintenance via SMS. This guide will help you subscribe or unsubscribe from receiving updates on your phone. Subscribing to Statuspage Updates via Phone Number * Navigate to the Status Page: Visit the Statuspage of the service you want to subscribe…
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New Customizable Reminders for Long Running Incidents in Statuspage
Hello everyone! I'm Raj, a software engineer on the Statuspage team here at Atlassian. We are excited to introduce a new feature on Statuspage that allows you to customize reminders for long-running incidents. This feature has been designed to give admins and incident managers more flexibility and control over their…
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New feature: Slack notifications for Statuspage
We're excited to announce the release of a long-requested feature on Statuspage. Now visitors to your status page can subscribe to get notified in Slack when you report an incident or maintenance. The Slack option shows up alongside the existing subscription options for email and SMS: After approving the Slack app for…
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Statuspage SSO with Azure AD(Microsoft Entra)
This article goes over how to setup SSO with Microsoft Azure for Private Pages Instructions Add StatusPage from the gallery To configure the integration of StatusPage into Azure AD, you need to add StatusPage from the gallery to your list of managed SaaS apps. * Sign in to the Azure portal using either a work or school…
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Statuspage Activity Logs
Activity logs are used to show the internal statuspage users who are making changes to your status page and to help eliminate internal status emails. For checking the activity logs related to a page, please navigate to Your page > Activity log and look for the relevant log entry from below: Here’s a quick tabular…
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Recent Subscriber Notification changes and FAQs
Keeping you informed is our priority. In this article, we're excited to share a brief rundown of two significant updates to our Subscriber Notifications feature on Statuspage. Adding to that, we'll be addressing some of your most frequently asked questions. Recent Updates: Starting with the new feature, MS Teams Subscriber…
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SSL: A Complete Read!
SSL is the protocol that provides a layer of security for connections between different devices in a network. You must have already setup a custom domain and configured DNS in order to enable SSL in your Statuspage. Note: It is only available on Public page type and it comes for free on all Public page type plans! However,…
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Managing Admins for Statuspage
Statuspage admin management can be controlled via Atlassian admin. Since Statuspage is an Atlassian product, there are two important things to consider: Site admins are included as a product access group by default. You can remove this group from product access. * Trusted users automatically get access to all products.…
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Move my Statuspage to a different Organization
If you need to transfer one of your Statuspages to a different Atlassian Organization, please submit a ticket to our support team. To ensure faster service and a smoother move, kindly fill out the following checklist in the description of your ticket so that we have all the necessary details beforehand: Source Organization…
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New feature release: Page analytics
Atlassian community, Here at Statuspage, we see tens of millions of people look at our customers' status pages every month. Hundreds of thousands of support tickets are deflected as a result, but customers have had to use third-party vendors to track page views on their own status pages. As of today, all status pages now…
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Update! Statuspage SMS notifications will be reinstated on Jan 5th, for Singapore phone numbers
Tl;dr: Atlassian has registered a legal entity in Singapore so Statuspage SMS notifications to subscribers with Singapore phone numbers will be reinstated on January 5th, 2024. In August SMS notifications for Singapore phone numbers were disabled because of a new requirement by the Singapore government requiring all…
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Statuspage Buyer's Guide
The purpose of this article is to explain the difference between each type of status page, and provide guidance to help you select the right plan. Page Types We offer 3 “types” of status pages: * Public status pages: communicate publicly with your users and customers during an incident. * Private status pages: communicate…
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Getting Started with Statuspage: A Communication Tool for Outage and Maintenance Updates
If you don't know much about Statuspage or haven't had the chance to use it yet, it is a communication tool that helps inform users about outages and scheduled maintenance. Users can subscribe to updates via email or text messages and the system status can be embedded into other interfaces and web properties. Statuspage…
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Statuspage: Incident management platform for transparency and trust during service disruptions
Statuspage is a service status and incident management platform from Atlassian. It allows organizations to communicate the current and future status of their services to customers and stakeholders. Statuspage is relevant because it allows organizations to maintain transparency and trust with their customers by providing…
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Introducing Statuspage’s updated navigation
Hey! I’m Olivia, a software engineer on the Statuspage team here at Atlassian. We’re excited to announce the release of an updated navigation experience for our Statuspage users. These changes will be rolled out to you starting on September 6th, 2022. The new design is more consistent with the other Atlassian products that…
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Edit your historical uptime data for a more accurate Uptime Showcase
Uptime Showcase lets you display the historical uptime/downtime of the components on your status page. It's a great way to show your users all the times your service was running smoothly and any little blips you had along the way. If you don't have Uptime Showcase enabled, you can do so by clicking "edit" on a component…