Welcome Wednesdays: Product suggestions you're passionate about?

[Dave LIAO]

Hello Atlassian Community! 👋 It's time for another Welcome Wednesday!

Have you been an Atlassian user for long enough where you were looking for a product feature and found out it didn't exist? Or find a bug that bugged you?

Have you ever found a product suggestion or bug report in Atlassian's public bug tracker? (Did you know they have one? Many folks call it JAC! Because its URL is https://jira.atlassian.com )

If so, what suggestion or bug do you really wish Atlassian would address, and why?

[Arkadiusz Wroblewski]

Overall to stop investing so much time into UI gimmicks and handle long standing bugs which should be solved months ago.

[Matthew Sinclair]

THIS!!!

[Anne Saunders]

Absolutely agree!

[Matthew Sinclair]

I'm sure its somewhere out there.

- Expansion of Operations Automaton Features (Formerly known as OpsGenie)

- Expansion of Jira/JSM Automation Features (like a targeted MS Teams/Slack command vs webhook or something generic/weird - may not be possible)

- Org Administrator controls - Good Lord - the list would go on and on and on.

Like this morning - looking at Rovo Credits consumed - search by user specifically without having to hunt and peck.

More user friendly version of Audit Log searches

Billing is still awkward/weird - specifically to do with User Counts.

A Sandbox to test Org Admin controls with - this would be big for me.

I could go on and on.

[Anne Saunders]

I've only logged 2 requests, but I've voted for many. Come to think of it, is the fact that we can celebrate the teenage birthdays of some JAC tickets a feature? 

(As of this morning, there are over 1,200 JRACLOUD work items that have been open for 10+ years)

[Shawn Stevens]

I'm not sure we have enough space here to really discuss this. As other have mentioned there are so many. I have discovered bugs, voted on a lot of features (that are actually bugs) that have been opened for a really long time as Anne mentioned. 

One of the big things for me lately is a lot of the new features seem more like Alpha's then Betas or hardened features. The features seem to address a very narrow use case. 

When they acquire a new technology, the integrations are not quite ready for prime time. Loom for example. I love the concept but when I looked at it is wasn't really integrated into the Atlassian Eco System and felt like a clunky process. It has gotten a lot better.

Quit reclassifying Bugs to Features, when the entire community thinks it is a bug. 

I agree with everything the others have mentioned so far.  

[Leslie Barrett]

I'd like to see an automated way to promote sandbox changes to production.

[Darryl Lee]

Here's a ... suggestion, I guess. Fix Sharepoint (and I guess all) Connectors?

What if Atlassian created a Teamwork Graph but nobody could see it? 

[Tomislav Tobijas]

I'd like for JAC to be migrated to the cloud 😅

If you've been to Team and at that 'feature request/suggestions' booth, you'd see that 'improve JAC' box almost always has the most marbles. But it's been quite a few years now, and it still looks like an interface from the 2010s 🫠 + the search there is horrific 

[Darryl Lee]

Well... Cloud Migrations are hard. :-D

But I think JAC Migration would be an amazing opportunity for Atlassian to demonstrate how to migrate a Jira instance that has tickets going back 2002:

https://jira.atlassian.com/browse/JRASERVER-1 

It would be fascinating to hear how they migrated integrations with Support systems to update custom fields like:

• Support Reference Count
• UIS (User Impact Score)

Do Votes and Watches get migrated? I have no idea. But you'd hope so!

(I referenced @Mirek's excellent What is JAC and how to use it? in the writing of this comment.)

[Anne Saunders]

@Darryl Lee can we designate that ticket as a Community Heritage Post?

[Darryl Lee]

@Anne Saunders  Yes, I feel like it needs a plaque. Maybe E Clampus Vitus could whip something up:

[Anne Saunders]

Exactly! Something appropriate and tastyeful. Maybe in blue. 😂