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upgraded the wrong work space - can it be changed

Ruby
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December 16, 2025

Hi. I've been trying to work out how to contact support but I don't have an atlassian URL so i guess i can't? 

I've recently upgraded my trello from free - standard, as me and my client use it. We were under the impression that we would be able to create unlimited boards. I've upgraded my workspace, instead of my clients. Am i able to transfer this to my clients workspace?

 

Thanks 

2 answers

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Blair at Atlassian
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 23, 2025

Hi @Ruby

We've created a Support ticket for you, and we'll continue working on this request privately in the ticket. 

Many thanks @Mike - Dreamsuite Consulting for flagging it!

0 votes
Mike - Dreamsuite Consulting
Community Champion
December 17, 2025

Hi @Ruby 


I've flagged this for Atlassian support, I've done this before and they were really helpful to me

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