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the cards vanishes

Egor
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 2, 2024

Hello guys, how to fix that?

https://youtube.com/shorts/eNRcTe3ysDU?si=qsDjvRQEKPog2Owp

it’s my video of the problem i get, not the ad

1 answer

0 votes
Alina Kurishko
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 4, 2024

Hi Egor, 

Welcome to the Atlassian Community! 🙂

Thanks for sharing the video! And I'm sorry you're experiencing this issue. 

I've just tried reproducing the issue on my device, but the app seems to be working as expected. Have you tried restarting the app and the device? You might also try connecting to another network (another WiFi provider or use your mobile service instead). 

We also have this article with troubleshooting steps for the iOS app: https://support.atlassian.com/trello/docs/troubleshooting-for-the-ios-app/

If that doesn't help, could I ask you to create a ticket through https://trello.com/contact? This gives us access to a few more tools to help investigate, and we can discuss information that can't be shared in the community.

Alina | The Trello Team

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