still not getting any help from atlassian. checked everyting they mentioned in their self help artic

[Young Musicians Fund Quadra Island]

...they refuse to communicate and i am not receiving a call back

[Tomislav Tobijas]

Hey @Young Musicians Fund Quadra Island ,

Can you maybe share your question here to see if we (the community) can help? Atlassian does have that support policy for free plans, where you'll mainly be redirected to forums (so, here). 👀

Potentially, if there's an issue with the system, your account, etc., you could reach out to the support team through here: Atlassian Support: Pricing, Billing & Licensing

If I could give you one tip related to raising a 'high-stakes ticket,' it would be to start a free Premium plan for Trello and raise a ticket via Atlassian Support. Once it's resolved, you can just let it go back to the free plan automatically, or raise another ticket for them to manually switch you back to the free plan.

Cheers,
Tobi

[Young Musicians Fund Quadra Island]

You are still ignoring my requests for a call back and actual help. I will continue to call to your support number everyday until I receive an actual call back.

Dave B

You want to help, unlock my account and get me signed into my proper account. Thanks