recover

[Elizabeth Schmeling]

Thank you for your reply, Rishabh S. So, since we are now on the standard paid plan, is there a way to recover the data that disappeared from one of the boards? (comment history). Is there an archive or something similar in your system? Because when I made this change, I wasn't aware of it and didn't receive any notification that anything from the board would be lost.

[Rishabh S]

Hi Elizabeth,
Thank you for reaching out! Since the Atlassian Community is a public forum, I’ve created a private support request on your behalf. This will allow us to discuss your board and account details securely and provide you with more personalised assistance.

Please keep an eye on your email or check the following ticket for updates: https://support.atlassian.com/requests/TRELLO-224741/ 

We’ll be in touch soon to help you further.

Thank you! 😊