! invalid or has expired token

[Hemi Michaeli]

Hi,

When trying to login to the Trelli extension on Gmail app on Android I keep getting the following error message: 

Google Apps Script

The state token is invalid or has expired. Please try again.

[Erick Doerre]

Hi Hemi,

Thank you for reaching out. To assist you better with the issue you're experiencing when trying to log in to the Trello extension on the Gmail app on Android, could you please provide more details on the following:

• Could you describe the exact steps you are performing until you see the error message? This will help us understand where the issue might be occurring.
• Please let us know the version of the Gmail app you are using. This will help us determine if there might be any compatibility issues.
• How was the Trello extension initially installed on your device? Knowing this can help us understand if there might be an installation issue.

If you revoke the Trello extension from your account (by navigating to https://trello.com/u/me/account under the Applications tab) and then re-authorize it, do you still encounter the same error message?

Your detailed response will be very helpful in troubleshooting the problem.

Looking forward to your reply.

[Eric Mac]

The standard response. Please provide more details does not help anyone. There must be tens of thousands of people with this problem.

You are in gmail say on iphone XR iphone ios 18.7 latest Trello app everything is the latest. Then you try and connect to Trello by opening the email and pressing the little Trello icon at the bottom.

The outcome is The state token is invalid or has expired. Please try again.

There must be forty standard answers that can be given here, like reboot etc.

That just pushes the work back onto us.

It works below in Windows 11 Dell 7290 but not on my iphone XR ios 18.7 late Trello app.

Thank you for your assistance.

Trello is a great product.

[Eric Mac]

As suggested by Erick from the Atlassian Team, revoking all the Trello for Gmail tokens and creating a new one works. At least in my case, I had more than 5 revoked tokens causing problems.

Trello expires the tokens after one month, why?

If I go on the std plan will that fix the problem?

Premium is too expensive right now.

AUD/ USD

Eric M