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function search fails when there is underscore before the word searched. Why? Bug?

marco January 11, 2024

function search fails when there is underscore before the word searched. Why? Bug?

1 answer

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Theodoro Reato
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 12, 2024

Hey Marco, 

I tested and I was able to search with an underscore before or between words. However, it takes a few minutes to index the word/phase to search.

Screenshot 2024-01-12 at 2.10.57 PM.png

marco January 15, 2024

hi theodoro.

If in the search box write "Appt 3" without Underscore gives you the same results you showed us?

I need it to find old cards of months ago and many I entitled them with words with the interposed Underscore

marco January 15, 2024

please try to find tudo_Appt 3 (without space) using only Appt

Theodoro Reato
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 15, 2024

I believe I understand now,

If I search for a card named "_Appt" without the underscore, it won't bring the results. 

However, I searched the tudo_Appt, and it worked for me: 

Screenshot 2024-01-15 at 3.54.44 PM.pngThe card's name had a space before the underscore so it wouldn't bring the results. I had to remove the space from the card name, which worked after this. 

I'll send the first case to our dev team. I am not sure if it's the expected behavior or not. This will impact the request being a feature or bug report, as they're handled differently.

There isn't a guarantee that a feature request will be implemented. But it would certainly bring it to our Product team's attention to be considered, especially if more users have asked for the same thing.

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