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error with login and old email

Hello Dondo
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 4, 2026

I previously had a user with an email that I no longer have.

Now I want to log in, but can't receive a recovery link

My email has gone from www.hello-dondo.com
to www.hello-dondo.dk

How can I log in to day - with my new email. 
I need the code trello sends, so I can log in.

1 answer

0 votes
Carlos Garcia Navarro
Community Champion
April 4, 2026

Hi @Hello Dondo ,

To fix this you'll need to contact Atlassian support using this link: https://support.atlassian.com/contact#/. Choose 'account login and email issues'.


Hello Dondo
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
April 5, 2026

Thanks Carlos.... Yes I tried that, but then I couldn't get through with my site url.

Can you help me with this part?
- What is the site URL of your app within your organization?

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