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deactivate account

Greg Elmer
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October 24, 2025

I just want to deactivate an account before getting charged premium. Should be simple- no?

 

1 answer

1 vote
Sakshi Verma
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 24, 2025

Hi @Greg Elmer  ,Welcome to community !

I’ve taken a look at your account and noticed that you currently have a Free Premium trial activated, which will expire in 14 days. Since you haven’t entered any card details, you won’t be charged, and your workspace will automatically be downgraded to the Free plan once the trial ends.

If you’d like to cancel the Premium trial immediately and switch your workspace to the Free plan, I can help you with that right away.

However, if you wish to delete your account entirely, you can follow the steps mentioned in the article.

https://support.atlassian.com/atlassian-account/docs/delete-your-atlassian-account/

Please let me know how you’d like to proceed, and I’ll be happy to assist you further!



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