cobrança indevida

[Andre Mapuata Lombo]

Eu fui debitado por voces por uma compra que eu não fiz. Preciso do reembolso e careço de uma justificativa de vcs terem feito essa cobrança.

[Sakshi Verma · Accepted solution]

Hi @Andre Mapuata Lombo  ,Welcome to community !

I checked your email, but I cannot locate the subscription. However, I'm going to raise a ticket with our billing team so they can assist you further. They may ask for a bit more information, but due to PII concerns, we will avoid discussing it here and will communicate directly via the ticket.

Please bear with me for sometime, and you will receive an email from our side shortly.

Thank you!

[Andre Mapuata Lombo]

Of course, the reason you’ve not found a subscription it’s because I have not made one, but yet, you still charged me . Want my refund

[Andre Mapuata Lombo]