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c.petrache
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 8, 2024

Best, 

I have purchased a premium account. I add and remove employees from the Trello workspace whenever an employee participates in a project. When the project ends, the employee no longer needs an account on Trello. Sometimes, an employee only uses Trello for three months, but I have to buy a subscription for a year. As a result, costs quickly add up because I end up paying for nine months unnecessarily and have to add another employee in the meantime.

What can I do to manage these costs more efficiently?

Does it cost me money to create a new workspace? Can I transfer a person's account to another person by, for example, changing the email address? If so, how can I do that?

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Alisson Sartor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 10, 2024

Hello, c_petrache!

Welcome to the community!

Can you share a bit more about what access this user needs? Just a heads up, every member you add to your workspace will be charged, and you can check out the details on our billing page here:  https://support.atlassian.com/trello/docs/how-billing-works-with-trello-premium-and-standard/

Does this user need full access to the workspace, or would sharing just one board work? If it’s the latter, you can invite them as a guest, and that way, you won’t have to pay for an extra member.

Also, I get that you mentioned transferring an account, but that’s not an option. Still, the guest invite might do the trick, depending on what kind of access they really need. Let me know!

Kind Regards
Alisson
Trello Team

DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

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