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  • You’re a member of this board, but only board admins are able to reopen it. Please contact support f

You’re a member of this board, but only board admins are able to reopen it. Please contact support f

Aishwarya Rameshbabu
November 9, 2025

Hello,

 

My board was closed, and I have no way of contacting the admin who created the board.

 

Can I be granted access to the board so I can back it up?

 

Thankyou.

2 answers

1 vote
G subramanyam
Community Champion
November 10, 2025

Hi @Aishwarya Rameshbabu welcome to Atlassian community.

 

Since you cannot contact the board admin, the only workable solution is to seek direct support from Atlassian. They will verify your relationship with the board and may grant temporary access or transfer the board ownership.

 

Steps:

 

The support team will verify your information against their database. If your proof is sufficient, they may: 

  • Temporarily re-open the board for you to export the data (for backup).
  • Grant you temporary admin rights so you can re-open it yourself.
  • Initiate a permanent Board Admin transfer process.

 

The official Trello documentation link -Recover a Workspace or board when the admin is gone.

0 votes
Aishwarya Rameshbabu
November 10, 2025

Thank you!

 

I am unable to raise a ticket for Trello, I get led back to this community.

 

Would I be able to access the board if I upgraded?

Blair at Atlassian
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 14, 2025

Hey there @Aishwarya Rameshbabu - It might depend on certain factors/other permissions on the board, however, if you're an admin of a free Workspace, you can try using the free trial to upgrade the Workspace where the board lives. After that, you should have more options to manage boards in the Workspace. If you give this a try, let me know if it worked. Or if you run into any issues, let me know and I'll do my best to help!

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Aishwarya Rameshbabu
November 17, 2025

Hi Blair,

 

Thank you for the suggestion. I was able to upgrade my plan and retrieve my boards. Thankyou.

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Blair at Atlassian
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 17, 2025

Nice :) Glad to hear that worked out for you, @Aishwarya Rameshbabu

Happy Trelloing!

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