Atlassian Team members are employees working across the company in a wide variety of roles.
October 23, 2022 edited
Hey @[deleted] - welcome to the Community!
If you remove a billable user, you can add another billable user to replace them without being billed, or your number of billable users and amount you pay us will adjust at your next renewal date.
For clarification though: we paid for 4 users' annual access when we signed up (4 x 60 USD). Then we added one more member and paid 56.22 USD for his access, which was only meant for 2 months and he has since been removed.
Question: do we get refunded for the 5th member's 10 months of not using the annual access?
Cheers,
Louise
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