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Workspaces and Boards are missing

Krystal Small
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
September 29, 2025

Hello

I just logged in and my 2 different workspaces and the boards inside them are missing.  I never deleted anything and I have checked alternate emails that I have had in the past.

I have all of my work data and prospects in this platform.  Please help!!

~Krystal

1 answer

0 votes
Gaurav Kataria
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 29, 2025

If you have used login with Apple then it might have created new account under a masked email. See https://support.atlassian.com/atlassian-account/docs/account-issues-related-to-a-private-apple-email-address/

Krystal Small
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 1, 2025

Thank you, so my business partner could see it and was able to add me to it with a diffferent email.  I am able to get in with the alternate email but now it shows 2 of me in the board.  It is very odd that I can not see the board from my original log in

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