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Workplace thats is below the 10 person limit is still charging me

Abdulhadi Shamea
March 16, 2026

Hello i created a new workplace today and added only 7 boards to it, i was planning on adding 3 more people so 4 people in total to the workplace but i keep seeing this saying i it wasn't free even though it is well below the 10 person limit

Screenshot 2026-03-17 035136.pngScreenshot 2026-03-17 035458.png

1 answer

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Ajay _view26_
Community Champion
March 16, 2026

Hi @Abdulhadi Shamea 

Trello’s Free limit is based on total Workspace collaborators, not just the number of people you plan to add right now.

That count includes Workspace members, guests on boards, and even pending invites. So a Workspace can show as over the limit even if only 4 people are active on one board.

 

Abdulhadi Shamea
March 16, 2026

but as you can see in the first screenshot there are no guests or any other people in a single board

 

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