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Why is the activity feed not updating when changes are made to a card?

Robert Comer
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February 1, 2019

In a card, when a change is made in the description field, does this not get posted as "Activity" at the bottom of the card?  

There is actually no information posted in the "activity" even when I make a new card or anything.  

It is working on another board with all the cards but not new boards and cards.....?

2 answers

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Answer accepted
Iain Dooley
Community Champion
February 4, 2019

@Robert Comer edits to the description field don't show up in card or board activity, however they are stored as actions. You can actually view all description edits by following this process:

https://help.trello.com/article/783-recovering-the-description-of-a-card-that-has-been-changed

What you might also be experiencing is that you are showing comments only. As you can see here, you can hide or show details (on mobile this is "all activity" or "comments only") in the same place in the UI):

2019-02-05 at 10.01 am.png

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Answer accepted
Garrett
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 4, 2019

Hey @Robert Comer

Sorry to hear about the trouble.

Since this is occurring on one board specifically, would you mind reaching out to us at https://trello.com/contact so we can take a closer look at it please?

Thanks!

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