Why does Trello not refund my money - I cancelled on the same day I was charged -

[Delia duPlessis]

How ridiculous is that? Are they so desperate for money that they won't give me a refund??How pathetic

[Tansu Akdeniz]

Hi @Delia duPlessis 

Cancellation may not stop the current billing period since the amount for that period has already been charged.

You can contact support via Atlassian Support portal. If it is inaccessible for you, please try submitting a ticket through this page instead: Atlassian Contact – Purchasing & Licensing