Why can't I reopen a board?

[Karina]

I have tried to reopen my board - and I am admin - but it still doesn't work. What can I do?

Regards,

Karina

[Gaurav Kataria]

https://support.atlassian.com/trello/docs/reopening-a-closed-board/

Make sure you select an appropriate workspace when reopening the board. If it is a free workspace, you have to make sure that there there are less than 10 boards in that workspace (as there is a 10 board limit on free workspaces) 

[Karina]

Look, as I have said and as you can see the screenprint, I'm not allowed to choose any workspace. It only says "No options" when I try to choose workspace. 

I only have one board.

[Staffan Redelius]

Hi @Karina  and welcome!

Does the board contain issues from several spaces? In that case you probably need to have the "Manage sprints" permission in all the involved spaces that are included in the filter.

Best regards,
/Staffan

[Karina]

I don't know. You can se the error message here:

[Staffan Redelius]

Sorry @Karina  i din't read the tags to your post and assumed that you were working in Jira. Disregard my last comment.

It doesn't look like an error message, only a question what workspace you want the board to be restored to. 

Have you seen the instructions on this page?

Reopen a closed board | Trello | Atlassian Support

Best regards,
/Staffan

[Karina]

Thats okay, And yes, I havde seen the instructions. It doesn't work.

[Staffan Redelius]

What happens if you choose a workspace to restore the board to? Do you then get a error message and in that case what does it say?

[Karina]

You can see that at the screenprint I sent? It says "no options"

[Staffan Redelius]

Ah sorry, I seem to miss all the clues you provide.. :-)

Do you only have one Trello account? If you are logged in with your personal account you won't be able to restore a work account (or vice versa)

[Karina]

I have only one Trello account (work)

[Karina]

And my collegues can't reopen our board either