I tried to reset my password and waited the prescribed 24-hours to get a one-time link to log in to your Atlassian account, but the email did not show a link.
Hi @Priscilla
There are some situations that there is a problem with emails. Here is a KB that might help in some cases
https://support.atlassian.com/trello/docs/not-receiving-confirmation-emails-or-password-reset-emails/
But just to clarify.. In your specific case you actually receive an email but it is empty? I mean maybe not empty but without a link?
Is that correct?
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