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Where can I find my boards?

Michael Sosebee
I'm New Here
I'm New Here
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June 3, 2020

My family's IT guy switched us from Microsoft Office 365 to Office 365 Business. 
When that took place, I lost all of my Outlook Apps.

I re-downloaded the Trello app and signed in under the new Atlassian common login...and all of my Boards were gone. 

Luckily, i can still see my boards on my iPhone app.

Where are they on my PC? 

Are they in a sub-folder of old somewhere that I need to re point Trello to? Do they live on the web?

1 answer

0 votes
Iain Dooley
Community Champion
June 5, 2020

@Michael Sosebee what's happened is that the email address you used to create your Atlassian account isn't the same as your old Trello account. You should still be able to login to your old Trello account (if you logged in with Microsoft before try resetting the password to gain access) then you can go through the process to update your email and create a new Atlassian account correctly linked. You will need to delete the fresh Atlassian account, though, and wait 14 days for it to *actually* delete, before you can create an Atlassian account with the correct email linked to your correct Trello account.

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