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What should I do to authorize Trello and Google Chat

Mary Days 2 Remember Pro
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January 16, 2024

I keep on getting an error in authorizing google chat and trello. What should I do?

 

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Alina Kurishko
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 18, 2024

Hi, 

Welcome to the Atlassian Community! 🙂

The Google Chat Power-Up is only available for Google Workspace and not a personal account. Can you please check if you have a Google Workspaces account, and if your Google Workspace administrator has given permission to install apps? This is explained here: https://support.google.com/chat/answer/9649420?hl=en

We also have a guide with more information here: https://support.atlassian.com/trello/docs/trello-for-google-hangouts-chat/

If you do have a Google Workspace account, I'd suggest trying to follow the steps from the article above in another browser to check if your default browser cache, cookies, or extensions don't get in the way. 

Alina | The Trello Team

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