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What data goes away when an employee email account deleted?

GS Accounting
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January 15, 2026

We have received notice that a former employee's account will be deleted by trello - what info goes away?  Will we loose any access to boards, etc...   Thanks

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Mirek
Community Champion
January 16, 2026

Hi @GS Accounting 

Yes, when an account would be deleted and it is an admin of boards etc it might be problematic, so it is good to prepare for that. 

Probably this account is no longer active for ~2 years.. 
Here is info about how the policy works 

https://support.atlassian.com/trello/docs/dormant-trello-account-policy/

and here everything is explained what would happen when a account is deleted

https://support.atlassian.com/trello/docs/deleting-your-trello-account/

So it it good to identify if someone is a Workspace admin or not and how the structure looks like.. 

If you’re concerned about losing anything important:

  • Transfer board admin rights from that user to others before the deletion.
  • Add other Workspace admins so your Workspace stays manageable.
  • Export or backup boards (JSON/CSV or via a backup Power-Up) if you want an independent copy of the data

Please let me know if that helps. 

Thanks!

GS Accounting
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I'm New Here
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January 21, 2026

Thanks - is it possible to view something that shows which boards this employee is on as only admin?  Typically for the past few years when a new board is created there are a few admins, but I am wondering if any older board? Thanks

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