We have a team member who uses a mobile app and the website but they are not synching.

[Anne Nafziger]

We have a team member who uses a mobile app and the website but they are not synching. He uploaded a bunch of pictures to an existing card and created some new card via the mobile app on his phone but none of those changes are showing up on anyones website trello (on the computer). I had him uninstall the app on his phone and reinstall it, he went to sign in and now it says "site cannot be reached". 

[Blair at Atlassian]

Oof, sorry to hear about that! It sounds like we might need a bit more information. We've created a support ticket for you, and we'll ask a few questions in the ticket.

You should receive an email notification with a link to the ticket soon. If you don't see it, please reply to me here in the Community. 

Thanks so much, Anne!

- Atlassian Support