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WHY WAS MY ACCOUNT DEACTIVATED?

Cheryl Girardi
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 5, 2025

My account has been deactivated.  There is this message

 

We've sent you an email with details of who to contact to get more information about this.

 

But I have not received any email.  Please assist ASAP.  Thank you!

 

2 answers

1 vote
Valerie Knapp
Community Champion
November 5, 2025

Hi @Cheryl Girardi , thanks for your post.

This isn't a service desk but a help forum. I have flagged this post for Atlassian to help you. Somone should reply to you here.

Best wishes

Cheryl Girardi
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 5, 2025

Thank you very much!  I was also unable to create a support case for this inquiry.

0 votes
Blair at Atlassian
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 5, 2025

Hi Cheryl,

We are creating a ticket on your behalf and will be contacting you through the ticket. Please check the email inbox for the details - it will be in the email address that you use to log into Community.

Sincerely,
Atlassian Support

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