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Using Email to Board + Getting Comments

Ashlea Lanier
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October 9, 2020

We are trying to use the Email to Board feature to allow clients to send in website edits and compile them all into a single issues board. Is it possible to send comments back to the original email address that sent the email? 

Does that make sense? OR is there a way to do this that I'm not aware of? 

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Iain Dooley
Community Champion
October 11, 2020

@Ashlea Lanier there are 3 solutions for email like this in Trello:

1) My own product BenkoDesk lets you securely share a Gmail account with any number of team members through Trello -- it doesn't run as a powerup so all the functionality works on any device and it doesn't use a "power up spot" but it does use a "bot user" so if you have business class you pay extra for that user if it is on more than one board:

http://www.benkodesk.com/

You can use it with other email providers by forwarding mail to a Gmail account.

2) SendBoard is a powerup that allows you to forward email into their server and send email replies and create new emails directly from Trello:

https://sendboard.com/

3) Hipporello is similar to SendBoard but also has the ability to submit requests via web forms:

https://hipporello.com/

4) Cardbox is another option that connects Gmail threads to Trello cards:

https://getcardbox.com/

Ashlea Lanier
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 14, 2020

Thank you so much for the options! 

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