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User see number of cards but can't see the cards themselves.

Dale Armstrong
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November 1, 2019

I'm the administrator of a small group and I have one user that can not see the cards attached to one list, instead she can only see a count of the cards next to the list title.  She can see the cards on the other lists on the same board, the problem affects just the one list.  I temporally added a new card and she could see the count increment and then go back to the original count when I deleted the card,  Hopefully someone has a way to correct this issue.

1 answer

1 vote
Iain Dooley
Community Champion
November 2, 2019

@Dale Armstrong sounds like they have a filter turned on:

https://help.trello.com/article/787-filtering-cards-on-a-board

(edited to correct link)

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