Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

User has been removed from board but still has access

Office
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 12, 2026

A used has been removed from the board but can still see all the current cards. Board setting is Private. User is able to see options to copy/close board and share to other members but the option to leave board is not showing because the user is not technically a member. 

1 answer

1 accepted

3 votes
Answer accepted
Oleksandr
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Champions.
May 13, 2026

Hi!

One possible explanation — is the user a Workspace admin? In Trello, workspace admins can always see and edit all boards in the workspace, including private ones. This is by design and cannot be changed.

You can check this in your board visibility settings — if it says "Board members and Workspace admins can see and edit this board", that would confirm it.

If that's the case, the only options are to remove their workspace admin role, or remove them from the workspace entirely.

https://support.atlassian.com/trello/docs/changing-the-visibility-of-a-board/

2026-05-13_10-21.png

Office
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 14, 2026

Hi Oleksandr, thank you so much for helping with my question. You were correct, I have changed the permissions of the user from Admin to Normal and now the board is not visible to that user. Cheers! 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
STANDARD
TAGS
AUG Leaders

Atlassian Community Events