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Urgent Request to Change Registered Email for Trello Account

이주현
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March 31, 2025

 

Dear Trello Support Team,

My name is Juhyun Lee, and I am a manager at Attorney Junrae Kim Law Office. I am reaching out on behalf of our managing attorney to request an urgent change to his registered email for his Trello account.

Current Situation:

  • The account is currently registered under EMAIL REMOVED, but this email has been deactivated by the service provider. We are currently pursuing legal action regarding this matter.

  • Our managing attorney can still access Trello on a previously logged-in device.

  • However, logging in on a new device is not possible because authentication codes are sent to the deactivated email.

Request:
We kindly request that the registered email for this account be updated from EMAIL REMOVED to EMAIL REMOVED, while keeping all other account details unchanged.

Given the urgency of this matter, we would appreciate your prompt assistance. Please let us know the necessary steps to complete this email change.

Best regards,
Juhyun Lee
Manager
Attorney Junrae Kim Law Office
EMAIL REMOVED

1 answer

0 votes
Alex W
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 31, 2025

Hey @이주현 - welcome to the Community!

The Atlassian Community is a public forum, and not a space to share personal information such as email addresses. As a result, I have removed all mention of email addresses from your post. I'd highly recommend not sharing these in the Community moving forward, and removing any other personal info from this post. 

I have raised a ticket with our support team on your behalf so you can discuss this privately. While logged in, you can view this ticket at https://support.atlassian.com/requests/TRELLO-214240/ and you'll be emailed updates. 

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