Forums

Articles
Create
cancel
Showing results for 
Search instead for 
Did you mean: 

Upgraded from Standard to Premium - Not working

jbrasel November 19, 2025

As the Admin, I recently upgraded from Standard to Premium for the Team. It is showing a paid receipt and when I am logged in as the Admin it shows "premium" in the bottom left-hand corner. But for the other Admin and members, they are still showing in Standard.

How do we make sure everyone has the same access to advanced features for the Premium membership? 

1 answer

0 votes
Gaurav Kataria
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 19, 2025

Please make sure that all your users are in the same workspace and not it different workspaces, otherwise you might be paying for multiple subscriptions

jbrasel November 19, 2025

We only have one workspace.

 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

Atlassian Community Events