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Unable to sign in on app, but web ok

Tina Asp
October 1, 2025

I haven’t been able to sign into the Trello app Eve with a password change.  I can get on via web just fine, but not in app using same password.  I have deleted and reinstalled the app already and no help there either.  

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Gaurav Kataria
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 1, 2025

Which app -  Android, iOS, Mac or Windows? 

Tina Asp
October 7, 2025

iOS.  I have tried for a couple days, thinking maybe the app was under maintenance.  I have removed/Redownloaded the app, changed my password, etc.  

Gaurav Kataria
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 7, 2025

The iOS app uses the browser for authentication. Please make sure to have cookies enabled for Safari https://support.atlassian.com/trello/docs/trello-for-iphone/

Tina Asp
October 7, 2025

This is exactly it... the cookies. :) 

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