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Unable to sign in Trello without SMS 2FA

Welyab Paula
I'm New Here
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September 22, 2025

I lost my phone number some years ago. Since, I am unable to recovery my Trello account. Recentely is received an email indicating that my account will be removed by non usage.

So, I decide to try one more time to ask if there is some way to get back my account nowadays.

 

 

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Gaurav Kataria
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 22, 2025

There is an involved process with a 24 hour delay to get the recovery key. Details here https://support.atlassian.com/atlassian-account/docs/login-issues-related-to-two-step-verification/

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