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Unable to log in

mueller_patty
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January 28, 2026

Hello,

I'm unable to access team trello boards. It says I am a deactivated user. Can someone assist and restore my account?

Thank you,
Patty

1 answer

0 votes
Blair at Atlassian
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 29, 2026

Hi @mueller_patty - I took at a look and it looks like you've been reactivated on some boards today. When you're deactivated in Workspaces or Boards, you'll need to contact the admin of the Workspace or board to get reactivated. For users in a Trello Enterprise, the Enterprise Admin can generally get that resolved as well. 

If you're still having trouble accessing boards, let me know and I'll reach out to you in a ticket!

Trello Support

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