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Unable to log back in with my own account

bojanfilipovic93
I'm New Here
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November 27, 2025

the desktop trello app logged me out suddenly, I went to log back in but I typed in a wrong email address.

 

Now i'm stuck in a loop where the 'Log in' button forces me to create a new account with the wrong email address (I don't want to do that), and doesn't allow me to log in with my old account.

 

I loved Trello and used it for years for managing all kinds of things. It feels like in the last few months the app degraded and I find myself frustrated more and more. 

Now I'm also unable to use it alltogether.

 

Any advice on this? I'm logged in via web on my 'proper' account but that doesn't make a difference for the app

2 answers

0 votes
Murphy Crew
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
November 28, 2025

Faced the same issue. I just uninstalled the app and reinstalled it. Make sure you are not on a VPN network though.

0 votes
Gaurav Kataria
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 28, 2025

If you uninstall the app and reinstall it then it should allow you to login with your correct account. 

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