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Unable to get verification emails from Trello

Janis Harris
I'm New Here
I'm New Here
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December 7, 2025

I cannot login on my phone, because it sends a verification code, and I never get it.

I tried to send verification from my desktop login, as well, to no availl.

It is not going to spam. I have also whitelisted Atlassian as well as Trello,

In fact, I disabled SpamAssassin on my web host, and still don't get the emails. . What next?

1 answer

0 votes
Gaurav Kataria
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 7, 2025

Contact your email admin to check that emails from @am.atlassian.com are not being blocked.

 

https://support.atlassian.com/atlassian-account/docs/email-address-verification-issues/

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