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URGENT-no access to my board this morning

Direction
I'm New Here
I'm New Here
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January 12, 2026

Hello,

I am contacting you urgently as I am unable to access my Trello dashboard this morning.

When trying to open Trello, the following message is displayed:

We are unable to load Trello.
Please check your connection and try refreshing the page.

Try again

I have verified that my internet connection is working correctly, and the issue persists after several refresh attempts.

Could you please let me know if there is any known incident or specific issue currently affecting Trello services?
Thank you in advance for your assistance and for any information you can provide.

Kind regards,
Xavier WEBER

2 answers

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Answer accepted
Rishabh S
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 12, 2026

Hi,

Thanks for your post—sorry about the trouble!

Our engineering team is investigating the issue with degraded performance and working to restore Trello to normal operation as quickly as possible.

Regards,
The Atlassian Team

0 votes
Answer accepted
Nikola Perisic
Community Champion
January 12, 2026

Hi @Direction 

There is an incident, but Atlassian didn't update their page, yet this graph shows that Trello has been down since

Screenshot 2026-01-12 at 09.43.14.png

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