Trello

[Давид]

Hello,

I have received an invoice for my Trello account (Invoice Number: [redacted], dated 06.05.2025) for Trello Premium for the period from June 6, 2025 to June 6, 2026, for 2 users.
However, I believe there is a mistake with the invoice.

As I understand, Trello Premium allows me to add an unlimited number of guests. I have only added myself (account: [redacted]) as a participant, and I have even removed the guest from my workspace. Therefore, the invoice should be for only 1 user, which should be $119.99 per year, not $239.98.

Could you please review this and issue a corrected invoice for just 1 user (myself), so that I can proceed with the payment?

Thank you in advance for your assistance.

Best regards,
[redacted]

[Lara]

Hello,

Thanks for reaching out!

Please create a ticket with our billing team at https://www.atlassian.com/company/contact/purchasing-licensing/.

I've removed personal details from this post for privacy reasons.

Thanks,
Lara