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Trello workspace completely frozen — can’t access any boards

Unicom Assessoria
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October 20, 2025

Hi! Our entire Trello workspace is currently frozen — we can’t access our boards or load any content. It seems to affect all team members. We’ve already checked browser cache, internet connection, and tried logging in from different devices, but the issue persists.

 

Could you please confirm if there’s an ongoing outage or if there’s something we can do to restore access?

 

Workspace name: Unicom Comunicação Digital

 

Thank you very much for your help!

 

-

 

Olá! Nosso espaço de trabalho do Trello está completamente travado — não conseguimos acessar nenhum quadro nem carregar conteúdo. Parece afetar todos os membros da equipe. Já testamos limpar cache, trocar de navegador e acessar por outros dispositivos, mas o problema continua.

 

Poderiam confirmar se há alguma instabilidade no sistema ou orientar sobre o que podemos fazer para restaurar o acesso?

 

Workspace: Unicom Comunicação Digital

 

Muito obrigada pela ajuda!

 

1 answer

0 votes
Mikael Sandberg
Community Champion
October 20, 2025

Hi @Unicom Assessoria,

Welcome to Atlassian Community!

AWS is having an active incident that is affecting applications like Trello. You can check the latest status by checking out https://trello.status.atlassian.com/

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