Trello account locked due to 2FA going to ex-work email

[Melani De Vos]

My Trello Atlassian account is locked due to 2FA.  The email domain is no longer active because the company shut down and I need access to my boards urgently.  Kind regards

Melani

[Gaurav Kataria]

Trello uses email to authenticate the user https://support.atlassian.com/trello/docs/recovering-your-trello-account/

[Melani De Vos]

Thanks, but none of that content helps my current situation.  Can the 2 factor confirmation be removed?  The company liquidated, but somehow it is still able to send OTPs to the ex company email.