Trello Auto-logout

Question

For the past week or two, team members have been reporting that they Trello has been logging them out of their sessions (see screenshot). This is occurring on PCs and Macs in web browsers across at several devices about every 60 minutes. This is a tool we us heavily 24-7 and it's a huge annoyance to everyone to have to keep logging back in.

Does anyone have an idea what is going on here? Any recommendations for fix

Brle · Answer

Why Trello log me out whenever I close trello app (windows desktop app)?

Mason Kincaid · Answer

Thank for walking me through the way things work on your end. I'll let the team know what they're going to need to do to solve their problem.

For future development, I'd love to see a solution that was less of an administrative headache for teams like this.

Felix_qq95eu · Answer

There is a limit, but it's not a published one, and it may change down the track.

In your scenario, I'd maybe try making an account for each machine, and just leaving that logged, instead of having a single account for all machines. Would need to add each "machine account" to the relevant boards as well.

Would highly recommend setting up per-user accounts though 😅

Many Trello features really only work if the logged in account is a person (assigning members to cards, mentioning people).