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Template sharing with my paying customer

Lizanne van Esch
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January 28, 2026

Hi there, I have created a board and make it a template (I have Trello premium). I am selling this template to my audience, so they can copy the board into their own workspace. 


What I am seeing is: 

  • paying customers can see who has bought it (privacy matter)
  • paying customer can edit my template (not what I want). 

 

How can I: 

  • Share my template where people can only make changes only once they have the copy in their own workspace
  • Avoid members can see who is a member
  • Avoid members to make changes

 

The board is set as a template (black ribbon above). 

Visibility only to workspace (not public or private) 

The rights are set to 'observer' 


So, what am I doing wrong and how can I manage to share my bord after payment without people seeing each other and make edits to the template? 

1 answer

0 votes
Femke Lucassen
Contributor
January 29, 2026

yeah that is a crazy one. 

templates are for internal use. so within workspace.

if you want to sell. then you have to make it a public board, they copy this in their own workspace.
automations cannot be copied, so they have to create them all theirselves so you would have to give instructions.

after they copied the board, they can do whatever they want to do with it. no control left on duplicating etc. 

Lizanne van Esch
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 29, 2026

Okay! But that is fine, after they copies it's out of my hand anyway.

If I have a public board, can people still see who has access to the public template? Which is a privacy matter, one of my buyers is not happy with that. 

Femke Lucassen
Contributor
January 29, 2026

no they will not. they are not being added to the board. you are only sharing the link and then they get a note that they can copy the board to their workspace. check the boardsettings to block members etc

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