Suddenly cannot get into my boards!

[Bobbie Abdallah]

I used my boards this week, but suddenly I can't see/access them! Trello tells me to create a new account, but I don't want to lose my boards!!! 

[Sakshi Verma · Accepted solution]

Hi @Bobbie Abdallah ,Welcome to the community!

Do you have a link to one of the boards you’re trying to access? Also, please double-check that you’re logging in with the correct account—sometimes it helps to make sure you’re using your work account rather than a personal one.

Thank you !

[Bobbie Abdallah]

It was under Bobbie@ColdNosesNews.com ... 

[Bobbie Abdallah]

Getting this error message ... Incorrect email address and / or password. If you recently migrated your Trello account to an Atlassian account, you will need to use your Atlassian account password. Alternatively, you can get help logging in.

I did not "migrate" my account ... and Chrome is automatically filling in my sign-on so it should be correct. 

[Bobbie Abdallah]

Created a new password, but the board that is coming up is old, old. Are my boards LOST?????

[Bobbie Abdallah]

I'm in! 

[Sakshi Verma]

Hi @Bobbie Abdallah ,I noticed in your last message you mentioned, "I'm in." Does this mean you’re now able to log in and see your board successfully? Please let me know if everything is working as expected or if you still need any assistance.

Thanks