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Stop sending emails with our user's names

hawthornpublications
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July 19, 2022

Hi! Trello is using our user's first and last names when it generates invite emails. This is a bad practice as it gets caught in phishing filters:

From: Tom Jones <invitation-do-not-reply@trello.com>

It would be better if Trello did not impersonate users and instead sent emails from "Trello", e.g:

From: Trello <invitation-do-not-reply@trello.com>

1 answer

0 votes
Brittany Joiner
Community Champion
July 20, 2022

@hawthornpublications interesting perspective! funnily enough, i've always thought it gives more credibility cause i know exactly who is inviting me and i know that person or i don't. But i can see your point about the filters.

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