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Sorting Trello Comments by Newest

Jennifer Sitton
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October 18, 2018

For some reason, a few weeks ago Trello started placing new comments on cards at the bottom of the comment list instead of at the top. It is really throwing off my work flow because I have to scroll and scan the whole card to make sure I didn't miss any new comments. It has added a lot of confusion when trying to follow back and forth comments. The rest of the comments before this started happening are all in order from newest to oldest (top to bottom). How can I fix it so that all new comments appear at the top of the cards again?

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Garrett
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
October 22, 2018

Hey Jennifer,

Are you using Safari 12 by chance?

The reason I ask is because a bug surfaced with that latest version causing the comments to display in reverse. The team is aware of this issue and they're hard at work on a fix. 

We don't have an ETA on when a fix for the issue will be pushed, but as soon as one is available we will deploy it. While we know this isn't an ideal workaround, we'd suggest using an alternate browser such as Chrome or Firefox in the meantime.

Thanks!

Jennifer Sitton
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
October 22, 2018

Yes! I am using Safari 12. That totally makes sense. Thanks for letting me know. I eagerly await the fix.

Gabriel Suchowolski
I'm New Here
I'm New Here
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December 13, 2018

Here we are suffering the same here, is a total caos now. Have any news on this? 

Garrett
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 13, 2018

Hey Gabriel,

No updates yet I'm afraid. Our team is still working to resolve this and we'll get a fix out as soon as we can.

Thanks for your patience!

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