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Since Trello became Atlassian I cant confirm my email address

Nigel Short
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May 11, 2020

Ive had a Trello account for years under my work email address

 

I work with a supplier who uses Atalssian Jira for support - I have to raise tickets.

Every time I log in to Trello it tells me I need to confirm my email address - and it won't allow me to because of the link to Jira??

HELP?? 

1 answer

0 votes
Iain Dooley
Community Champion
May 12, 2020

@Nigel Short I would recommend doing a screencast that walks through the exact problem and submit it as a ticket here:

https://trello.com/contact#/

There are a number of things that can go awry with the update to Atlassian account as the change over in emails can get confusing.

Nigel Short
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 13, 2020

 

Whats a screencast?

Iain Dooley
Community Champion
May 13, 2020

@Nigel Short you can do them for free from loom.com

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