Setting up an automation

[Rafael Stella]

I need to set up an automation that sends the customer an email when I move the card to the "Ready for Pick up" list.   I want the customer to get an email letting them know their order is ready. Thanks in advance. 

[Christl_Email for Trello]

Hi @Rafael Stella👋 Welcome to the community!

This is possible with our Email for Trello Power-Up. We actually have an article about a similar example - i.e. automatically send an email when you drag a card to a certain list. Check it out here: Drag a Trello card to send an email. You might find this post useful too: Automatically send timed follow-up emails from Trello  (e.g. follow-up on a collection after x amount of time.).

You can also include card details (e.g. due date, order number, item to be collected etc.) in your email using variables. 

You're welcome to pop over any questions to hello@sendboard.com or add the Email for Trello PowerUp to give it a try with the free trial.

Hope that helps!