Retrieve old Trello informaion

[Anne Yates]

Hello

I have been using the Trello app for my 220 sewing customers for many years and suddenly on the 3rd January the programme would not open.

My file /account was called SewRobe

it was set up with an old email, anne@sewrobe.com.au which is no longer working.

Can someone ring me in business hours on 0417 816 075 with your advice on retrieving my Trello account.  I did create a new account, with Atlassian as the only way I could get into the programme,

Looking forward to working through the processes

Regards,  Anne

[Liam - DevSamurai]

Hi @Anne Yates 

Welcome to the community!

With your current issue, if possible, you can ask your other members/admins to add you back to the board with the new email.

You can get more details about recovering your Trello account in this doc: https://support.atlassian.com/trello/docs/recovering-your-trello-account/

If you need further support from Atlassian, contact them via this link: https://support.atlassian.com/trello/docs/recovering-your-trello-account/

I hope it helps 🙌

Regards,

Liam