Question about cancelling annual Standard subscription and workspace access Kliknutím službu Forbes

[Klára Šindlerová]

Hello,

I currently have a Standard annual subscription for Trello, with the next payment scheduled for February 6.

I would like to cancel the annual plan and switch to a monthly subscription, as this would give me more flexibility to cancel at any time during the year if needed.

Before I proceed, I would like to clarify one important thing:

If I click “Cancel subscription” now,

• will my workspace remain active until February 6 (the end of the current billing period)?

• will my workspace, boards, and members stay intact, or is there any risk that the workspace will be downgraded immediately or that members could be removed?

My intention is to keep everything as it is until February 6, and then set up the monthly subscription before or on that date.

Thank you very much for your help and clarification.

Best regards,

Klára Šindlerová 

[Blair at Atlassian]

Hi @Klára Šindlerová - I see that you have submitted the cancel request for your Standard subscription on the Trello Workspace. To directly answer your questions:

• Yes, you'll still have access to the Standard features through the end of the period you'd already paid for (through February 6, 2026.)

• After February 6, the 10 most active Workspace boards will remain open. Other boards will be closed, but not deleted. Extra boards can be closed or moved to a different Workspace before downgrading. Or if you notice some boards are closed after Feb 6, you could rearrange the remaining open boards by closing some or moving some to another Workspace, which will make room for you to reopen any that were closed at the end of the Standard period. How to reopen a closed board

  • Free Workspaces are allowed to have 10 Collaborators. Boards in that Workspace will become view-only until the number of collaborators is reduced below 10. More about the collaborator limit in free Workspaces

  • Data from paid features will be hidden, but not deleted. 

Hope this helps! 

Trello Support Team