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Quantos dias para receber a NF após upgrade da conta?

Jaqueline Cavalari
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I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
January 8, 2024

Olá, boa tarde.

Gostaria de saber, quantos dias após o upgrade de conta, recebemos a NF? 

1 answer

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Alina Kurishko
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
January 10, 2024

Hi Jaqueline,

Welcome to the Atlassian Community! Hope it's alright if I answer in English 🙂

I've just checked the details on your account and don't see any active Trello subscription. 

Generally speaking, you should receive an invoice via email to the mailbox mentioned as the billing contact on the subscription right after the purchase.

You can also retrieve the invoice when you navigate to the Workspace Settings > Billing. On that same page, you can add additional details to your invoice such as TAX/VAT ID if needed. Here's how to do that: https://support.atlassian.com/trello/docs/invoices-and-receipts-for-your-trello-subscription/

Hope this information helps!

Alina | The Trello Team

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