Problems logging into App

[Elizabeth Lambert]

I am unable to log in to the App on my MacBook because I haven't received the verification code. I got the first verification code to set up the account. I can use the website version with no problems, but I would love to use the App, as I can have it open when I start my computer. What should I do?

[Theodoro Reato]

Hi Elizabeth, 

Could you try resetting the local data of your app and reinstalling it?

To reset the local data, open the app, go to the "Help" option on your top bar, and click "Reset Local Data".

Let me know how it goes! If that doesn't solve the problem, can you tell me if you're trying to log in with the same account you used to submit this post?